Customer Care
Our confidentiality commitment.
We will never share, sell, or disclose your personal data to third parties without your explicit consent. Your preferences, purchases, and communications remain confidential-always.
Who we are.
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Why we are a curator and not a manufacturer.
We believe luxury is found in diversity, artistry, and the unique voices of master creators. Rather than producing our own line, we honor the craftsmanship of exceptional brands, offering our clientele an expertly edited portfolio of the best the world has to offer.
The "ShhAmor Selection Standard" explained.
Our Selection Standard is uncompromising. Every product must meet four essential criteria: superior quality, thoughtful design, proven safety, and an elevated sensory experience. Only items that pass our meticulous review process earn a place in the ShhAmor collection.
Impressum
Email: support@shhamor.com
SHHAMOR does not commit nor is obliged to participate in an alternative dispute resolution for consumer disputes before a consumer dispute resolution entity.
Liability for content
As a service provider, we are responsible for our own content on these pages. However, as a service provider, we are not obligated to supervise transmitted or stored third-party information or to investigate circumstances which indicate an illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. Liability in this regard, however, is only possible from the time of knowledge of a concrete infringement. We will immediately remove these contents if we become aware of any such legal violations.
Copyright
The content and works on these pages are the creation of SHHAMOR and as such are subject to copyright regulations. The copying, processing, distribution and any kind of utilization outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this page are not permitted except for personal use.
Privacy Policy
Date: 31/07/2025
This Privacy Policy outlines ShhAmor’s commitment to protecting the information of visitors to the ShhAmor website ("Visitors") and individuals that register to use ShhAmor services ("Customers"). It explains how personal data is collected, stored, how long it is retained, the purposes of processing, and your rights in relation to such personal data. ShhAmor processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data privacy laws.
Please read the following carefully to understand our Privacy Policy and practices regarding your information collected through the ShhAmor website, your use of our services, and through our marketing activities. If you do not agree with this Privacy Policy, your choice is not to use our website, not to register to use our services, or to unsubscribe from our marketing.
This Privacy Policy details ShhAmor’s treatment of personal data gathered when you access or use the ShhAmor website or our services, and through ShhAmor’s marketing activities. ShhAmor acts as the data controller of your personal data as described in this Privacy Policy when collecting personal information from:
(i) Visitors to the ShhAmor website,
(ii) Customers registering to use our services, and
(iii) personal information shared with us through marketing activities.
Depending on the context and affiliated partners you engage with, those entities may also act as data controllers in certain cases.
Personal data means any information relating to an identified or identifiable natural person. This may include a name, email address, identification number, location data, an online identifier, or factors specific to your identity.
Personal data may be collected directly from you (via forms on the ShhAmor website) or indirectly when you browse the site. Examples include:
Your data is used to manage your relationship with ShhAmor, personalize your experience, provide support, process orders, and communicate updates, promotions, and offers.
ShhAmor uses your data to:
We may share your data with trusted third-party service providers (e.g., logistics, payment processors, IT, marketing, or customer support platforms) under strict data protection agreements.
ShhAmor employs industry-standard technical and organizational measures to protect personal data, including encryption, access restrictions, and continuous monitoring. While we strive to ensure maximum security, we cannot guarantee absolute protection against unauthorized access.
If a data breach occurs, we will notify you as soon as reasonably possible in accordance with applicable laws.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, unless longer retention is required by law. Data is deleted or anonymized once it is no longer needed.
If data is transferred outside the EU/EEA, ShhAmor ensures adequate safeguards (such as Standard Contractual Clauses approved by the European Commission) are in place to protect your data.
You have the right to:
To exercise these rights, please email us at support@shhamor.com.
ShhAmor uses cookies and similar technologies for site functionality, personalization, analytics, and marketing. You may manage cookie preferences through your browser settings. Please see our Cookie Policy for details.
The ShhAmor website is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe your child has shared personal data with us, please contact us so we can remove it.
If you share personal data of others with ShhAmor, you are responsible for ensuring the appropriate legal basis for doing so.
For any questions about this Privacy Policy or how ShhAmor handles your data, please contact:
📧 support@shhamor.com
Cookie Policy
Effective Date: 26/06/2023
This Cookie Policy applies to the website operated by ShhAmor (“we,” “our,” “us”). If you have any questions about this Cookie Policy, you can reach us at privacy@shhamor.com.
Cookies are small text files that a website places on your device when you visit. They help us remember your preferences (like your language or login), allow you to shop online (such as keeping products in your cart), and help us improve your browsing experience.
We use both:
ShhAmor uses cookies for several purposes:
Some cookies last only while you browse (session cookies), while others remain until they expire or you delete them (persistent cookies).
You control how cookies are used. When you first visit ShhAmor, you’ll see a cookie banner where you can:
You can also adjust your browser settings at any time to block or delete cookies. Please note that if you block essential cookies, some parts of our site may not function properly (like checkout).
We may update this Cookie Policy from time to time due to changes in law, technology, or how we operate. Updates will be posted here with a new “Effective Date.”
Your consent applies to: [www.shhamor.com]
Term of Use
Date: 31/07/2025
These Terms of Use govern the access to and use of shhamor.com, provided and managed by ShhAmor (individually and collectively referred to as the “Service”). Any references throughout this website to ShhAmor / we / us / our are hence to ShhAmor.
These Terms set forth legally binding conditions applicable to your use of our Service, however accessed and/or used—whether via personal computers, mobile devices, or otherwise.
Please be reminded that these Terms constitute an agreement between you and ShhAmor and define your rights and responsibilities with respect to the Service. Furthermore, these Terms include important information about limitations of liability, warranties, class action waivers, and applicable law. It is essential that you read and fully understand these Terms before using the website and/or purchasing any goods online.
By accessing and/or using our Service, you represent and warrant that you have the right, authority, and capacity to accept these Terms and to abide by them, and you confirm that you have read and understood the Terms and any other documents referred to herein. If you do not accept or understand the Terms, please do not use, access, or register with our Service.
In addition to these Terms, you agree to abide by any supplemental policies and terms related to our Service, including without limitation our Privacy Policy.
We may modify or amend these Terms from time to time. Please review them regularly to ensure you are aware of any changes. By continuing to use the Service following the publication of modifications, you accept those changes. If you do not agree with any updates, you must cease use of the Service.
The products offered through this website are curated and supplied by ShhAmor, representing the collections of select luxury intimacy brands. Designs and colours may vary and are subject to change at our sole discretion.
Placing an order online represents an offer to purchase goods as indicated by you but is not binding on us until you receive confirmation by email. This means that if goods shown on this website are unavailable, incorrectly priced, or otherwise inaccurately described, ShhAmor shall not be obliged to sell you those goods. A contract is entered once you receive notification that ShhAmor has confirmed and accepted your order.
Products may also be sold through select retail partners worldwide. Website prices may differ from retailer prices due to promotions, retailer policies, or currency fluctuations. Not all products shown on this website are available through all retailers.
You may not distribute, resell, or stock any products without specific authorization under contract with ShhAmor.
The Service is intended solely for persons 18 years of age or older. Access to or use of the Service by persons under 18 years of age is strictly prohibited.
By accessing or using the Service, you represent and warrant that you are legally considered an adult in your country or territory and agree to be bound by these Terms. If you are a minor but 18 years or older, your parent or legal guardian must read these Terms with you and consent to your use of the Service. Any use without parental consent is prohibited.
You are responsible for all activities that occur under your account. You must safeguard your login details and notify us immediately of any unauthorized use or security breaches.
The website and Service may only be used within the scope for which they are provided, in compliance with these Terms and applicable law.
You may not engage in unlawful activities including but not limited to:
ShhAmor reserves the right to take action, including suspending or terminating accounts, reporting misconduct, or restricting access where necessary.
If you generate or upload user content (text, images, reviews, etc.) you are solely responsible for it, including compliance with applicable laws. ShhAmor excludes liability for user content and reserves the right to remove unlawful or non-compliant material.
ShhAmor reserves the right to discontinue or terminate the Service, in whole or part, at any time without liability. Access may also be terminated immediately if you breach these Terms.
The Service may contain links to third-party websites or content for informational purposes only. ShhAmor is not responsible for such content, and inclusion of links does not imply endorsement.
All rights, title, and interest in the Service, including all intellectual property rights, remain the exclusive property of ShhAmor or its licensors. You may use materials only for personal, non-commercial purposes, and no ownership rights are transferred to you.
Your privacy is important to us. For details on how we collect and use personal data, please refer to our Privacy Policy. By using the Service, you agree to comply with applicable data protection laws.
The Service and its content are provided “as is” and “as available.” ShhAmor makes no representations or warranties of any kind unless required by law.
To the fullest extent permitted, ShhAmor shall not be liable for:
You agree to indemnify and hold harmless ShhAmor, its affiliates, and its representatives from any claims or damages resulting from your use of the Service or violation of these Terms.
These Terms are governed by the laws of Sweden, without regard to conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the competent Swedish courts.
ShhAmor may assign or delegate these Terms, in whole or part, to any entity without your consent.
If you have any questions about these Terms, please contact us at:
📧 support@shhamor.com
Return & Refund
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Shipping
Welcome to the ShhAmor Shipping Center. Here you’ll find everything you need to know about how we process and deliver your order. From timelines and carriers to discreet packaging. Our goal is to ensure your experience is seamless, private, and reliable.
All ShhAmor orders are processed and shipped directly from our U.S. warehouses.
Shipping Options:
Note: Please allow up to 2 additional days for order processing and approval before shipment.
We are proud to ship discreetly worldwide from our U.S. facilities.
General Delivery Times:
Customs & Duties:
Note: UK orders are processed under current post-Brexit customs rules. Additional import costs may apply depending on changes in legislation.
Courier: Estafeta.
Your privacy is our priority.
Download Manuals
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Regulatory Compliance
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Chargers & Remotes
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Chargers & Remotes
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
I’m having difficulty navigating the ShhAmor website. How can I improve this?
For optimal use of the ShhAmor website and its functions, please make sure you are using your browser's newest available versions (we recommend Google Chrome, Mozilla Firefox, Edge & Safari). You should also try clearing your browser cookies and cache.
Can a coupon be used on top of other coupons or discounts?
Unless specified, coupons are not stackable with other promotional offers. They apply to any item in the currently active promotion but are calculated from the total, non-discounted product price.
Can I apply several coupon codes on one order?
It is not possible to apply more than one coupon code per order. However you may make as many orders as you wish.
Can I apply several coupon codes on one order?
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
How shipping works.
All orders are prepared with precision and care. Once placed, your items are packaged securely and shipped via our trusted courier partners. You will receive a tracking number to follow your order's journey from our hands to yours.
Most orders are delivered within five days of shipment, but be aware that this can vary depending on the country. You can always check the status of your delivery using the tracking information we send via email once the parcel is shipped. Please note that we cannot ship to certain countries due to legal restrictions. If delivery problems arise, we will contact you by email or phone.
How much does it cost to ship to my country?
Regular shipping of Shh Amor products is free, but we also offer other shipping options that require additional duties, fees, or taxes outside the EU and US raised by the authorities in your country that we have no control over.
Is there any import cost?
There may be additional duties, fees, or taxes raised by the authorities in your country that we have no control over (outside EU & US). You will need to take care of them yourself when receiving the shipment but rest assured your Shhamor order will arrive soon.
How do I track my order?
All shipping information will be emailed to you as soon as your purchase is shipped. Please use the link included in the email to track your delivery directly on the delivery company webpage. If the link is not responsive for any reason, please access the web page of the delivery company and enter the tracking number manually to verify the status of your delivery.
Do you ship to a PO box?
Yes, but only in the USA. Orders to PO boxes are sent out via USPS.
What is TAX ID?
The Taxpayer Identification Number is a personal identifying number generally used for tax purposes. When shipping a parcel to one of the countries listed below, the Customs office must request the receiver to provide his/her TAX ID. If this information is not available, the package will be returned to the shipper. To accelerate the delivery process and assure its success, we ask you to provide this information together with your shipping address when completing your shopping experience. If you do not possess a TAX ID in the Country where you want to receive your parcel, please provide a shipping address in an alternative country or contact customercare@lelo.com for further support. When shipping to the following countries, it is mandatory to provide the TAX ID, which name varies according to the Country of residence, as listed:
Argentina - CUIL / CUIT
Bolivia - NIT
Chile - RUT
Colombia - ITIN / CC / RUT / NIT
Costa Rica - CJ / PIN / PFN
Ecuador - RUC
Guatemala - NIT
Nicaragua - RUC
Panama - RUC
Discreet billing & packaging.
Billing statements display a neutral merchant name with no reference to ShhAmor or the nature of your purchase. Packaging remains unmarked externally, ensuring your privacy is preserved.
How your data is protected.
Your trust is our priority. We use advanced encryption and secure payment processing to protect your personal information at every stage of your shopping experience.
Discreet packaging details.
Our packaging is as discreet as it is elegant. Products arrive in unbranded parcels, with no markings to suggest their content. Inside, your purchase is presented with refined detail - an unboxing worthy of the ShhAmor approval.
Our confidentiality commitment.
We will never share, sell, or disclose your personal data to third parties without your explicit consent. Your preferences, purchases, and communications remain confidential-always.
Testing process & quality control.
Every product undergoes thorough inspection for safety, durability, and performance. We collaborate with trusted manufacturers who comply with international safety standards, and we personally review items to guarantee they are as exquisite in hand as they are in appearance.
How often collections are updated?
We update our collections seasonally, with special capsule releases throughout the year. This allows us to introduce new, coveted pieces while maintaining a timeless foundation of enduring classics.
How we choose products.
Our selection team consider heritage, material integrity, and aesthetic sophistication, ensuring each item embodies the ShhAmor ethos of luxury and pleasure.
ADULT SEX TOYS AFFILIATE PROGRAM
The world’s most refined marketplace for intimate lifestyle now opens its doors to you.
Join the ShhAmor Affiliate Program and turn your voice, platform, or audience into a stream of curated income.
We reward our affiliates generously with commissions ranging from 5% to 20%, based on your platform type and traffic source. Whether you’re a content creator, blogger, or publisher, your community deserves access to the world of ShhAmor.
As a partner, you’ll enjoy:
Your audience is searching for more than products they crave a haven. ShhAmor is that haven, and now you can be their key.
Contact us! support@shhamor.com
Our confidentiality commitment.
We will never share, sell, or disclose your personal data to third parties without your explicit consent. Your preferences, purchases, and communications remain confidential-always.
Who we are.
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Why we are a curator and not a manufacturer.
We believe luxury is found in diversity, artistry, and the unique voices of master creators. Rather than producing our own line, we honor the craftsmanship of exceptional brands, offering our clientele an expertly edited portfolio of the best the world has to offer.
The "ShhAmor Selection Standard" explained.
Our Selection Standard is uncompromising. Every product must meet four essential criteria: superior quality, thoughtful design, proven safety, and an elevated sensory experience. Only items that pass our meticulous review process earn a place in the ShhAmor collection.
Impressum
Email: support@shhamor.com
SHHAMOR does not commit nor is obliged to participate in an alternative dispute resolution for consumer disputes before a consumer dispute resolution entity.
Liability for content
As a service provider, we are responsible for our own content on these pages. However, as a service provider, we are not obligated to supervise transmitted or stored third-party information or to investigate circumstances which indicate an illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. Liability in this regard, however, is only possible from the time of knowledge of a concrete infringement. We will immediately remove these contents if we become aware of any such legal violations.
Copyright
The content and works on these pages are the creation of SHHAMOR and as such are subject to copyright regulations. The copying, processing, distribution and any kind of utilization outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this page are not permitted except for personal use.
Privacy Policy
Date: 31/07/2025
This Privacy Policy outlines ShhAmor’s commitment to protecting the information of visitors to the ShhAmor website ("Visitors") and individuals that register to use ShhAmor services ("Customers"). It explains how personal data is collected, stored, how long it is retained, the purposes of processing, and your rights in relation to such personal data. ShhAmor processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data privacy laws.
Please read the following carefully to understand our Privacy Policy and practices regarding your information collected through the ShhAmor website, your use of our services, and through our marketing activities. If you do not agree with this Privacy Policy, your choice is not to use our website, not to register to use our services, or to unsubscribe from our marketing.
This Privacy Policy details ShhAmor’s treatment of personal data gathered when you access or use the ShhAmor website or our services, and through ShhAmor’s marketing activities. ShhAmor acts as the data controller of your personal data as described in this Privacy Policy when collecting personal information from:
(i) Visitors to the ShhAmor website,
(ii) Customers registering to use our services, and
(iii) personal information shared with us through marketing activities.
Depending on the context and affiliated partners you engage with, those entities may also act as data controllers in certain cases.
Personal data means any information relating to an identified or identifiable natural person. This may include a name, email address, identification number, location data, an online identifier, or factors specific to your identity.
Personal data may be collected directly from you (via forms on the ShhAmor website) or indirectly when you browse the site. Examples include:
Your data is used to manage your relationship with ShhAmor, personalize your experience, provide support, process orders, and communicate updates, promotions, and offers.
ShhAmor uses your data to:
We may share your data with trusted third-party service providers (e.g., logistics, payment processors, IT, marketing, or customer support platforms) under strict data protection agreements.
ShhAmor employs industry-standard technical and organizational measures to protect personal data, including encryption, access restrictions, and continuous monitoring. While we strive to ensure maximum security, we cannot guarantee absolute protection against unauthorized access.
If a data breach occurs, we will notify you as soon as reasonably possible in accordance with applicable laws.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, unless longer retention is required by law. Data is deleted or anonymized once it is no longer needed.
If data is transferred outside the EU/EEA, ShhAmor ensures adequate safeguards (such as Standard Contractual Clauses approved by the European Commission) are in place to protect your data.
You have the right to:
To exercise these rights, please email us at support@shhamor.com.
ShhAmor uses cookies and similar technologies for site functionality, personalization, analytics, and marketing. You may manage cookie preferences through your browser settings. Please see our Cookie Policy for details.
The ShhAmor website is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe your child has shared personal data with us, please contact us so we can remove it.
If you share personal data of others with ShhAmor, you are responsible for ensuring the appropriate legal basis for doing so.
For any questions about this Privacy Policy or how ShhAmor handles your data, please contact:
📧 support@shhamor.com
Cookie Policy
Effective Date: 26/06/2023
This Cookie Policy applies to the website operated by ShhAmor (“we,” “our,” “us”). If you have any questions about this Cookie Policy, you can reach us at privacy@shhamor.com.
Cookies are small text files that a website places on your device when you visit. They help us remember your preferences (like your language or login), allow you to shop online (such as keeping products in your cart), and help us improve your browsing experience.
We use both:
ShhAmor uses cookies for several purposes:
Some cookies last only while you browse (session cookies), while others remain until they expire or you delete them (persistent cookies).
You control how cookies are used. When you first visit ShhAmor, you’ll see a cookie banner where you can:
You can also adjust your browser settings at any time to block or delete cookies. Please note that if you block essential cookies, some parts of our site may not function properly (like checkout).
We may update this Cookie Policy from time to time due to changes in law, technology, or how we operate. Updates will be posted here with a new “Effective Date.”
Your consent applies to: [www.shhamor.com]
Term of Use
Date: 31/07/2025
These Terms of Use govern the access to and use of shhamor.com, provided and managed by ShhAmor (individually and collectively referred to as the “Service”). Any references throughout this website to ShhAmor / we / us / our are hence to ShhAmor.
These Terms set forth legally binding conditions applicable to your use of our Service, however accessed and/or used—whether via personal computers, mobile devices, or otherwise.
Please be reminded that these Terms constitute an agreement between you and ShhAmor and define your rights and responsibilities with respect to the Service. Furthermore, these Terms include important information about limitations of liability, warranties, class action waivers, and applicable law. It is essential that you read and fully understand these Terms before using the website and/or purchasing any goods online.
By accessing and/or using our Service, you represent and warrant that you have the right, authority, and capacity to accept these Terms and to abide by them, and you confirm that you have read and understood the Terms and any other documents referred to herein. If you do not accept or understand the Terms, please do not use, access, or register with our Service.
In addition to these Terms, you agree to abide by any supplemental policies and terms related to our Service, including without limitation our Privacy Policy.
We may modify or amend these Terms from time to time. Please review them regularly to ensure you are aware of any changes. By continuing to use the Service following the publication of modifications, you accept those changes. If you do not agree with any updates, you must cease use of the Service.
The products offered through this website are curated and supplied by ShhAmor, representing the collections of select luxury intimacy brands. Designs and colours may vary and are subject to change at our sole discretion.
Placing an order online represents an offer to purchase goods as indicated by you but is not binding on us until you receive confirmation by email. This means that if goods shown on this website are unavailable, incorrectly priced, or otherwise inaccurately described, ShhAmor shall not be obliged to sell you those goods. A contract is entered once you receive notification that ShhAmor has confirmed and accepted your order.
Products may also be sold through select retail partners worldwide. Website prices may differ from retailer prices due to promotions, retailer policies, or currency fluctuations. Not all products shown on this website are available through all retailers.
You may not distribute, resell, or stock any products without specific authorization under contract with ShhAmor.
The Service is intended solely for persons 18 years of age or older. Access to or use of the Service by persons under 18 years of age is strictly prohibited.
By accessing or using the Service, you represent and warrant that you are legally considered an adult in your country or territory and agree to be bound by these Terms. If you are a minor but 18 years or older, your parent or legal guardian must read these Terms with you and consent to your use of the Service. Any use without parental consent is prohibited.
You are responsible for all activities that occur under your account. You must safeguard your login details and notify us immediately of any unauthorized use or security breaches.
The website and Service may only be used within the scope for which they are provided, in compliance with these Terms and applicable law.
You may not engage in unlawful activities including but not limited to:
ShhAmor reserves the right to take action, including suspending or terminating accounts, reporting misconduct, or restricting access where necessary.
If you generate or upload user content (text, images, reviews, etc.) you are solely responsible for it, including compliance with applicable laws. ShhAmor excludes liability for user content and reserves the right to remove unlawful or non-compliant material.
ShhAmor reserves the right to discontinue or terminate the Service, in whole or part, at any time without liability. Access may also be terminated immediately if you breach these Terms.
The Service may contain links to third-party websites or content for informational purposes only. ShhAmor is not responsible for such content, and inclusion of links does not imply endorsement.
All rights, title, and interest in the Service, including all intellectual property rights, remain the exclusive property of ShhAmor or its licensors. You may use materials only for personal, non-commercial purposes, and no ownership rights are transferred to you.
Your privacy is important to us. For details on how we collect and use personal data, please refer to our Privacy Policy. By using the Service, you agree to comply with applicable data protection laws.
The Service and its content are provided “as is” and “as available.” ShhAmor makes no representations or warranties of any kind unless required by law.
To the fullest extent permitted, ShhAmor shall not be liable for:
You agree to indemnify and hold harmless ShhAmor, its affiliates, and its representatives from any claims or damages resulting from your use of the Service or violation of these Terms.
These Terms are governed by the laws of Sweden, without regard to conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the competent Swedish courts.
ShhAmor may assign or delegate these Terms, in whole or part, to any entity without your consent.
If you have any questions about these Terms, please contact us at:
📧 support@shhamor.com
Return & Refund
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Shipping
Welcome to the ShhAmor Shipping Center. Here you’ll find everything you need to know about how we process and deliver your order. From timelines and carriers to discreet packaging. Our goal is to ensure your experience is seamless, private, and reliable.
All ShhAmor orders are processed and shipped directly from our U.S. warehouses.
Shipping Options:
Note: Please allow up to 2 additional days for order processing and approval before shipment.
We are proud to ship discreetly worldwide from our U.S. facilities.
General Delivery Times:
Customs & Duties:
Note: UK orders are processed under current post-Brexit customs rules. Additional import costs may apply depending on changes in legislation.
Courier: Estafeta.
Your privacy is our priority.
Download Manuals
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Regulatory Compliance
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Chargers & Remotes
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
Chargers & Remotes
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
I’m having difficulty navigating the ShhAmor website. How can I improve this?
For optimal use of the ShhAmor website and its functions, please make sure you are using your browser's newest available versions (we recommend Google Chrome, Mozilla Firefox, Edge & Safari). You should also try clearing your browser cookies and cache.
Can a coupon be used on top of other coupons or discounts?
Unless specified, coupons are not stackable with other promotional offers. They apply to any item in the currently active promotion but are calculated from the total, non-discounted product price.
Can I apply several coupon codes on one order?
It is not possible to apply more than one coupon code per order. However you may make as many orders as you wish.
Can I apply several coupon codes on one order?
At ShhAmor, we are passionate curators of the world's most exquisite intimacy and wellness products. In short, we are the gatekeepers of luxury pleasure.
We search beyond borders to discover the finest creations from respected global brands, bringing them together in one refined collection.
Each piece is chosen for its beauty, craftsmanship, performance, and the elevated experience it provides.
How shipping works.
All orders are prepared with precision and care. Once placed, your items are packaged securely and shipped via our trusted courier partners. You will receive a tracking number to follow your order's journey from our hands to yours.
Most orders are delivered within five days of shipment, but be aware that this can vary depending on the country. You can always check the status of your delivery using the tracking information we send via email once the parcel is shipped. Please note that we cannot ship to certain countries due to legal restrictions. If delivery problems arise, we will contact you by email or phone.
How much does it cost to ship to my country?
Regular shipping of Shh Amor products is free, but we also offer other shipping options that require additional duties, fees, or taxes outside the EU and US raised by the authorities in your country that we have no control over.
Is there any import cost?
There may be additional duties, fees, or taxes raised by the authorities in your country that we have no control over (outside EU & US). You will need to take care of them yourself when receiving the shipment but rest assured your Shhamor order will arrive soon.
How do I track my order?
All shipping information will be emailed to you as soon as your purchase is shipped. Please use the link included in the email to track your delivery directly on the delivery company webpage. If the link is not responsive for any reason, please access the web page of the delivery company and enter the tracking number manually to verify the status of your delivery.
Do you ship to a PO box?
Yes, but only in the USA. Orders to PO boxes are sent out via USPS.
What is TAX ID?
The Taxpayer Identification Number is a personal identifying number generally used for tax purposes. When shipping a parcel to one of the countries listed below, the Customs office must request the receiver to provide his/her TAX ID. If this information is not available, the package will be returned to the shipper. To accelerate the delivery process and assure its success, we ask you to provide this information together with your shipping address when completing your shopping experience. If you do not possess a TAX ID in the Country where you want to receive your parcel, please provide a shipping address in an alternative country or contact customercare@lelo.com for further support. When shipping to the following countries, it is mandatory to provide the TAX ID, which name varies according to the Country of residence, as listed:
Argentina - CUIL / CUIT
Bolivia - NIT
Chile - RUT
Colombia - ITIN / CC / RUT / NIT
Costa Rica - CJ / PIN / PFN
Ecuador - RUC
Guatemala - NIT
Nicaragua - RUC
Panama - RUC
Discreet billing & packaging.
Billing statements display a neutral merchant name with no reference to ShhAmor or the nature of your purchase. Packaging remains unmarked externally, ensuring your privacy is preserved.
How your data is protected.
Your trust is our priority. We use advanced encryption and secure payment processing to protect your personal information at every stage of your shopping experience.
Discreet packaging details.
Our packaging is as discreet as it is elegant. Products arrive in unbranded parcels, with no markings to suggest their content. Inside, your purchase is presented with refined detail - an unboxing worthy of the ShhAmor approval.
Our confidentiality commitment.
We will never share, sell, or disclose your personal data to third parties without your explicit consent. Your preferences, purchases, and communications remain confidential-always.
Testing process & quality control.
Every product undergoes thorough inspection for safety, durability, and performance. We collaborate with trusted manufacturers who comply with international safety standards, and we personally review items to guarantee they are as exquisite in hand as they are in appearance.
How often collections are updated?
We update our collections seasonally, with special capsule releases throughout the year. This allows us to introduce new, coveted pieces while maintaining a timeless foundation of enduring classics.
How we choose products.
Our selection team consider heritage, material integrity, and aesthetic sophistication, ensuring each item embodies the ShhAmor ethos of luxury and pleasure.
ADULT SEX TOYS AFFILIATE PROGRAM
The world’s most refined marketplace for intimate lifestyle now opens its doors to you.
Join the ShhAmor Affiliate Program and turn your voice, platform, or audience into a stream of curated income.
We reward our affiliates generously with commissions ranging from 5% to 20%, based on your platform type and traffic source. Whether you’re a content creator, blogger, or publisher, your community deserves access to the world of ShhAmor.
As a partner, you’ll enjoy:
Your audience is searching for more than products they crave a haven. ShhAmor is that haven, and now you can be their key.
Contact us! support@shhamor.com
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
